We want you to love your purchase from Trendy, but if something isn’t quite right, we’re happy to accept returns under the following conditions.
Return Eligibility:
- Items must be returned within 30 days of the delivery date.
- Products must be in their original condition, unworn, unwashed, with tags still attached.
- Sale items, including discounted products, are final sale and not eligible for return.
How to Initiate a Return:
- Log into your account and request a return authorization number.
- Use the prepaid return label we send via email.
- Package the items securely and drop them off at your local shipping provider.
Refunds & Exchanges:
- Refunds: Processed within 7 business days of receiving the returned items. Refunds are issued to the original payment method.
- Exchanges: Want a different size or color? We offer exchanges for most items, subject to availability.
Return Shipping Costs:
International customers are responsible for return shipping fees, except in cases of damaged or incorrect items.
Free returns for all domestic orders.